College: DCC

Department: Business and Administrative Affairs

Sub department: Controller's Office

Type of Appointment: Fulltime - Regular 

Duties and Responsibilities: 

This position performs complex and confidential accounting and analytical work for Accounts Receivable Department and requires strong initiative and consistently dependable judgment in assuring compliance with Federal and State laws and policies as well as College policies and procedures governing the confidential financial information of students.

The Director is accountable for the oversight of all operations of the Accounts Receivable Department and insuring the accuracy of the Banner accounting system, security and confidentiality of student information, and that collection efforts are effective and compliant.

● Utilizes excellent analytical, strategic thinking, and problem-solving skills with an ability to comprehensively plan, execute, and evaluate complex reports and systems.

● Establishes processes, policies, and procedures to maintain effective standards that assure the accountability and security of all student financial records.

● Oversees the enforcement of credit and collection policies and procedures. Designs and implements student billing, general letters of notifications and registration, and payment notices. Evaluates student payment status to confirm payment compliance and processes withdrawals of any student who is non-compliant.

● Performs account analysis and maintains procedures to assure all student refunds are in compliance with Department of Education regulations. Reviews, prepares, and analyzes accounts receivable aging reports and develops strategies to reduce exposure to collections.

● Provides leadership, training, and guidance to staff of the Accounts Receivable Office to achieve excellence in customer service that is integral with the goals and mission of the Department and the College.

● Reviews and implements programs and enhancements made by the College’s ERP system vendor. This covers system updates and modifications to the student receivable module. Prepares and maintains all tuition and fee invoicing code tables, assessment rules, and billing modules in Banner for assessment of student charges.

● Addresses and resolves a variety of issues and grievances in a calm, professional, and courteous manner. Responds to inquiries, resolves conflicts, and provides detailed and technical information concerning financial and accounting standards, and regulations.

● Manages all student related third-party invoicing, tuition waivers, and collection processes and procedures. This includes collaborating with the Attorney General’s Office on collection efforts.

● Reconciles subsidiary accounts to the general ledger. Prepares accruals at year end. Provides assistance to the Accounting Office in identifying reconciling items during bank account reconciliation.

● Ensures the timely production and accuracy of the federal 1098T Tuition statements.

● Other duties as required by the Executive Director, Financial Services/Associate Controller.

Required Education: Bachelor’s Degree in Business Administration, Accounting, Finance, or related field from an accredited university or institution.

Required Experience: Minimum three (3) years' of Professional level experience in an Accounts Receivable Department other related professional experience including financial or data analytics.

Individual should have strong analytical skills and a strong knowledge in Microsoft Office, specifically Microsoft Excel. This includes knowledge of queries, pivot tables, complex formulas, and other Excel functions.

Required Knowledge, Skills and Abilities: N/A

Required Licenses or Certifications: N/A

Preferred Education: Bachelor’s Degree in Business Administration, Accounting, Finance, or related field from an accredited university or institution.

Preferred Experience: 

Experience with the Banner ERP System.

Experience in managing an accounts receivable department of a college or university

Preferred Knowledge, Skills and Abilities: N/A

Benefits: As a member of the Louisiana Community and Technical College System, DCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. DCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.